At Zarnisha, we value the privacy rights of our online visitors and understand the significance of safeguarding your personal information. We have implemented a comprehensive privacy policy that governs the collection, storage, and usage of the information you provide us. To ensure complete transparency, we provide the following details to enable our online visitors to make informed decisions regarding our privacy practices. By using and shopping on www.zarnisha.com, you acknowledge and consent to the practices outlined in this privacy policy, as well as our terms and conditions.
What Personal Information Do We Collect and How?
Zarnisha collects personal information through various channels when you place an order or register for our services. By registering, you provide your consent for the collection of your personal data. When you place an order with us, we require personal information such as your name, email address, phone numbers, home address, and shipping and credit/debit card billing addresses. This information is necessary to process and fulfill your order. Rest assured, saved card details will never be shared with third parties and will only be used to process your order through our secure payment service provider’s systems.
How May This Information Be Used and Shared?
Zarnisha may utilize your personal information for order processing, payment handling, and to provide you with a personalized shopping experience. We will also employ your details to fulfill and deliver your orders and manage your account. Personal information you provide may be disclosed to credit reference or fraud prevention agencies, which may maintain a record of that information. Additionally, we may use your personal information to send you marketing updates in accordance with your preferences, as detailed in the next section. Please note that we do not sell your details to third-party marketing companies.
We aggregate information about site traffic, sales, wish lists, and other commercial data, which may be shared with third parties. However, this information does not include any personally identifiable information.
Furthermore, we may use your personal information, along with non-personal data, for internal marketing and demographic studies. This allows us to monitor customer patterns and consistently enhance our website design to better meet the needs of our visitors.
Marketing Opt-in and Opt-out Provision
During the registration process, you will have the option to opt-out of subscribing to our regular update service, which includes:
(i) Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. (ii) SMS alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. (iii) Direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.
We do not sell or share your details with third parties for marketing purposes.
Marketing Communications
At all times, we provide you with the opportunity to unsubscribe from any service or update to which you have subscribed, should you change your mind. Each email we send you will include an easy automated unsubscribe link, allowing you to opt-out of that specific mailing list. Simply follow the instructions provided in the email. Alternatively, you can modify your email preferences or opt out of all emails by logging into your account. To opt out of direct mail services or updates, please contact a Zarnisha customer care representative at +92 327 0022 331 (from a mobile or internationally) or via email at [email protected].
Accessing and Updating Your Personal Information
If you suspect that the personal information held by Zarnisha is incorrect, please visit our website and log in using the “sign in” menu on the home page. In the “my account” section, you can review and modify your personal information. Only you or, upon your request, the customer care department, can access your personal data using your password and user ID. Information can be changed online within account details, address book, and email preferences. For each purchase, you can change or delete saved credit/debit card details. Adding or editing a shipping/billing address will also allow you to delete saved card information. If you update your billing or shipping address while your order is being processed, the order will undergo additional security validation checks. Alternatively, you may contact us via email at [email protected], and we will assist you in amending your personal details.
Safeguarding Your Personally Identifiable Information
We take reasonable measures to maintain appropriate safeguards to ensure the security, integrity, and privacy of the information you provide. When you place an order or access your account information, we employ secure socket layer (SSL) encryption to encrypt your information before it is transmitted to us, protecting it from unauthorized use. Furthermore, we will ensure that any third-party business partners to whom we transfer data provide sufficient protection for your personal information.
Where and How to Seek Clarification or File Complaints?
For further information about our privacy policy, please refer to the help section of our website, where frequently asked questions are addressed. If you require additional information, please visit the “contact us” section of our website and send an email to the relevant Zarnisha department, if desired.